Ponder.cat
  • Communities
  • heart
  • search
    • Login
    • Sign Up
    • Communities

    • heart
      Support Lemmy
    • search
      Search

    • Login
    • Sign Up
    ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 1 month ago

    Company Apologizes After AI Support Agent Invents Policy That Causes User Uproar

    arstechnica.com

    external-link
    message-square
    17
    fedilink
    • cross-posted to:
    • technology@hexbear.net
    • arstechnica_index@rss.ponder.cat
    150
    external-link

    Company Apologizes After AI Support Agent Invents Policy That Causes User Uproar

    arstechnica.com

    ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 1 month ago
    message-square
    17
    fedilink
    • cross-posted to:
    • technology@hexbear.net
    • arstechnica_index@rss.ponder.cat
    Company apologizes after AI support agent invents policy that causes user uproar
    arstechnica.com
    external-link
    Frustrated software developer believed AI-generated message came from human support rep.
    • snooggums@lemmy.world
      link
      fedilink
      English
      arrow-up
      30
      arrow-down
      5
      ·
      edit-2
      1 month ago

      The AI mashed information together that didn’t go together in that context and returned something that was not correct. It was wrong, but did not invent anything.

      • 🇨🇦🇩🇪🇨🇳张殿李🇨🇳🇩🇪🇨🇦@ttrpg.network
        link
        fedilink
        arrow-up
        11
        arrow-down
        2
        ·
        edit-2
        15 days ago

        Removed by mod

        • snooggums@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          arrow-down
          7
          ·
          1 month ago

          No.

          • 🇨🇦🇩🇪🇨🇳张殿李🇨🇳🇩🇪🇨🇦@ttrpg.network
            link
            fedilink
            arrow-up
            7
            arrow-down
            1
            ·
            edit-2
            15 days ago

            Removed by mod

      • kautau@lemmy.world
        link
        fedilink
        arrow-up
        7
        arrow-down
        2
        ·
        1 month ago

        “Hallucinates”

        • snooggums@lemmy.world
          link
          fedilink
          English
          arrow-up
          7
          arrow-down
          7
          ·
          1 month ago

          AI doesn’t do that either. That is another example of trying to make AI sound like it has reasoning and intent like a person instead of the pattern matching weighted randomizer that it is.

          • kautau@lemmy.world
            link
            fedilink
            arrow-up
            13
            arrow-down
            3
            ·
            edit-2
            1 month ago

            Sure, it’s not hallucinating in the sense of how a human does. But that is the industry name, and has been in use since 1995 in the study of neural networks

            https://en.wikipedia.org/wiki/Hallucination_(artificial_intelligence)

            • Prandom_returns@lemm.eeM
              link
              fedilink
              arrow-up
              6
              ·
              edit-2
              1 month ago

              Terminology changes and bad terminology can and should be changed.

              Anthromorphising software only helps the ones that are pushing it.

            • snooggums@lemmy.world
              link
              fedilink
              English
              arrow-up
              5
              arrow-down
              4
              ·
              1 month ago

              Yes, I am fully aware of the term’s origin and it was clever at the time but it is important to point out that it is not literally accurate due to how LLMs and other AI are being promoted currently. Calling them hallucinations, saying they invent things, or anything else that sounds anthropomorphic is used by the companies selling the products to deflect from the fact that what is currently being shoved down our throats are unreliable bullshit generators.

          • Cethin@lemmy.zip
            link
            fedilink
            English
            arrow-up
            9
            arrow-down
            1
            ·
            1 month ago

            Since you’re going to be ridiculously pedantic, it isn’t AI. Start there, where it’s actually potentially useful to make the distinction.

            • snooggums@lemmy.world
              link
              fedilink
              English
              arrow-up
              4
              ·
              1 month ago

              it isn’t AI

              That is why I am pushing back on using these terms!

    Fuck AI@lemmy.world

    fuck_ai@lemmy.world

    Subscribe from Remote Instance

    Create a post
    You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !fuck_ai@lemmy.world

    “We did it, Patrick! We made a technological breakthrough!”

    A place for all those who loathe AI to discuss things, post articles, and ridicule the AI hype. Proud supporter of working people. And proud booer of SXSW 2024.

    Visibility: Public
    globe

    This community can be federated to other instances and be posted/commented in by their users.

    • 394 users / day
    • 2.65K users / week
    • 5.96K users / month
    • 12.3K users / 6 months
    • 4 local subscribers
    • 3.15K subscribers
    • 848 Posts
    • 9.05K Comments
    • Modlog
    • mods:
    • VerbFlow@lemmy.world
    • MrMcGasion@lemmy.world
    • TootSweet@lemmy.world
    • BigMikeInAustin@lemmy.world
    • cynar@lemmy.world
    • themaninblack@lemmy.world
    • drmeanfeel@lemmy.world
    • pavnilschanda@lemmy.world
    • CriticalMedicine@lemmy.world
    • WonderfulWanderer@lemmy.world
    • Communist@lemmy.ml
    • eatCasserole@lemmy.world
    • SpaceNoodle@lemmy.world
    • NutWrench@lemmy.world
    • Soup@lemmy.cafe
    • iAvicenna@lemmy.world
    • Tinks@lemmy.world
    • wizblizz@lemmy.world
    • corus_kt@lemmy.world
    • Prandom_returns@lemm.ee
    • TrickDacy@lemmy.world
    • TheFriar@lemm.ee
    • Queen HawlSera@lemm.ee
    • andrew_bidlaw@sh.itjust.works
    • MeDuViNoX@sh.itjust.works
    • 33550336@lemmy.world
    • Nougat@fedia.io
    • Lost_My_Mind@lemmy.world
    • Sterile_Technique@lemmy.world
    • The Quuuuuill@slrpnk.net
    • Ogmios@sh.itjust.works
    • scratsearcher 🔍🔮📊🎲@sopuli.xyz
    • e8d79@discuss.tchncs.de
    • ThefuzzyFurryComrade@pawb.social
    • UI: unknown version
    • BE: 0.19.8
    • Modlog
    • Instances
    • Docs
    • Code
    • join-lemmy.org