Summary
Tipping in America has expanded into unexpected areas, with 72% of Americans saying it is expected in more places than five years ago, according to Pew Research.
While tipping can release feel-good neurotransmitters, a Bankrate survey found two-thirds of Americans now view it negatively, and one-third feel it’s “out of control.”
Critics highlight issues like social pressure and wage inequality, while businesses attempting no-tipping models, like a New York wine bar, have struggled to sustain them.
Many believe tipping culture has become excessive, with calls for reform growing.
I will look for that episode. Thank you.
I maintain that Nudge not being proven doesn’t change much in this situation, because as long as enough of “the right” people believe it has enough of an effect, they’ll continue to try. All it takes is one well-placed person who makes the tipping screen enabled by default for a popular payment collection service and/or adds resistance to changing that setting. Dark patterns spread easily, even when they don’t work. Even when they result in blowback.