T-Mobile also published an FAQ that answered the question, “What happens if you do raise the price of my T-Mobile One service?” It explained that the only guarantee is T-Mobile will pay your final month’s bill if the price goes up and you decide to cancel.
Jesus fuck, how do they get away with that?
“where are you going to go, our competitors? manic laughter”
I would suggest an mvno but they are being eaten alive too so
I had one of these plans for over a decade. It was fun while it lasted—I won’t be staying with the company after this.
We had the “framily” plan from way back. They did the same to us in 2020. Eventually, you could not update your device without upgrading your plan.
We all bailed, lol
Edit: Almost forgot! I had call them 3 (three!!!) times to finally get the service cancelled. By no accident, I’m sure. And they still left me with the 3 month bill.
Why not just buy the device from the manufacturer, swap the sim, and boom you’re “upgraded”.
It blows my mind how people think ‘carrier store’ = ‘cell phone store’ and it’s the only place to get them. Friends and family were baffled by this new information when I had this discussion with them. Imagine thinking that the only place you can buy a vehicle is at [your insurance company’s local office]. All the carrier is doing is offering the service, and they sell phones too for convenience (and to lock in customers but shhh).
Not everyone has the luxury of spending $1200 cash on a phone outright. Unfortunately, the payment plan is a big factor for a lot of people (in a “family” plan.)
fiduciary duty requires that directors of corporations protect the interests of shareholders’ investments—including maximizing profits where reasonable and within the bounds of the law.
even if technically illegal on paper (which i’m not sure it is), so long as there is no enforcement or accountability, t-mobile and similar entities have literally no reason do do better. they are literally just holding up their end of the law.
in other words, this unfair treatment isn’t just one of many unfortunate flukes. it is literally baked into the system as a requirement.
