Communism is unavoidably authoritarian probably partly because the whole ideology hinges on “just get the fucking revolution going, figure out the government after”, which is so incredibly easy to exploit.
There’s also the bit where the most minute considerations in favor of the collective vastly outweigh any individual, or group of individuals. And importantly; Becoming an individual, no longer representing the collective in the communist’s eyes, is incredibly easy and quick. You’re mentally exiled in the blink of an eye, just say the wrong thing and you’re suddenly standing on your own. No longer one of the people.
It seems you have to keep your language very broad and almost have to speak in a different tone if you want to keep your status as part of the struggling masses, and not just “a guy”.
Like you really have to sugar coat it and lay it on thick to get the communists to feel like you’ve earned sympathy and serious consideration, where you’re immediately fucked again if you trigger their “No true Scotsman” senses, a fallacy communists seem completely determined to live by.
If you’re just a guy unhappy with their governance, then that’s literally all you are. Your concerns aren’t the people’s, your concerns are unimportant.
They struggled to understand “Covid bereaved” I’m guessing. Might’ve triggered a flood of frustration that temporarily shut down their faculties and made the entire title difficult for them.