I’ve had 3 batteries replaced in three separate phones. The closest thing to an “issue” is they broke 2 of the phones, sounds bad right?! But wait, there’s more. Since it’s the phone manufacturer and quite obviously their fault they replaced them with brand new phones of the same model. No more scratches and such. Just had to restore them from backup.
Also had a brand new phone start doing weird shit. I took a video of it doing the weirdness and went into the store. They couldn’t fault it or replicate it in any way. Still replaced because I had proof and the dude was super chill about it.
Obviously, not everyone is going to receive the same service or see having a complete new phone over a replacement battery as a positive but from my experience I can’t fault Apples service so far.
I’ve had 3 batteries replaced in three separate phones. The closest thing to an “issue” is they broke 2 of the phones, sounds bad right?! But wait, there’s more. Since it’s the phone manufacturer and quite obviously their fault they replaced them with brand new phones of the same model. No more scratches and such. Just had to restore them from backup.
Also had a brand new phone start doing weird shit. I took a video of it doing the weirdness and went into the store. They couldn’t fault it or replicate it in any way. Still replaced because I had proof and the dude was super chill about it.
Obviously, not everyone is going to receive the same service or see having a complete new phone over a replacement battery as a positive but from my experience I can’t fault Apples service so far.