With recent events hilighting the value of quality moderation, it got me to consider: How can we help you out?
What steps, considerations, encouragements or warnings would you give the userbase regarding best practices for using the report feature (or other interraction with mods)? Reporting less, reporting more, putting more detail in the form, or just leaving it blank?
I was thinking of maybe putting together a psa-style infographic (a la think before you post) if the answers you give are poignant or significantly unknown to the average user.
Tangentially related: if you see something that needs to be addressed now, like CSAM or gore, notify an instance admin via Matrix. That tool can send push notifications, so you’re more likely to get a prompt response. Some instances also have public Matrix chats you can use.
You can find the Matrix account info for Lemmy users by clicking the “Send Secure Message” button in a user’s profile.